Responsibilities: Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals. Resolve issues that occur outside work hours whenever needed. Other tasks and projects as assigned by Manager or Management. Requirements: ITE/Diploma in Information Technology from recognized institutes. Proven work experience as a Desktop […]
[1 Year] End Users Support Engineer (L2/L3) @ Harbourfront
Responsibilities: Handle escalations from L1 user support Provide quality support and develop strong working relationship with End Users Provide Service Desk support incudes installation, configuration, testing and troubleshooting Deployment of hardware and software including physical setup Plan and provide End Users systems training Enforce policies, procedures and standards within the […]